eCommerce Setup Form - ShipHype - SHIPHYPE Fullfillment

1Account Details

2Warehouse Details

3Integrations

4Shipping Options

5Packaging Details

6SKU Information

7Other Requirements

Account Details

Step 1 of

What is your Client ID? *

Client ID can be found on Basecamp and it will be in this format: A-###

Who is your Account Manager? *

What email would you like to use to login to the Fulfillment Software? *

Warehouse Details

Step 2 of

Which SHIPHYPE warehouse will you be using? *

Which [bred]ShipHype warehouse[/b] will you be using? *

Has the inventory you want us to fulfill arrived at our warehouse yet? *

Has the [bred]inventory you want us to fulfill arrived at our warehouse yet[/b]? *

Make sure to attach WRO Labels when sending inventory to ShipHero.
$50 Shipment Identification Charge will apply if there is no WRO Label attached to your shipment.
You can find more information about WRO Labels on Basecamp > Message Boards

Integrations

Step 3 of

Which Integration(s) would you like to connect to? *

Shopify Amazon FBM WooCommerce eBay Etsy Magento Walmart Manual Orders

Which [bred]integration(s)[/b] would you like to connect to?

Will you require any API Connections? *

Will you require any [bred]API Connections[/bred]? *

What exactly are you looking to connect to via API? *

What exactly are you looking to [bred]connect to via API[/bred]? *

Whose developer be making the API connection? *

Whose developer [bred]be making the API connection[/bred]? *

SHIPHYPE
My Developer

Note: If SHIPHYPE's tech team does the API integration, there will be additional upfront and recurring costs associated.
Note: The estimated time for our developer to set-up a new API connection is 10 days.

Will you require any EDI Connections? *

Will you require any [bred]EDI Connections[/bred]? *

Note: There will be additional upfront and recurring costs associated with this.
Note: The estimated time to set up an EDI connection is 6-8 weeks.

Are you going to be using EDI for B2B orders or B2C orders?*

Are you going to be [bred]using EDI[/bred] for B2B orders or B2C orders? *

B2B
B2C
Both

What exactly are you looking to connect to via EDI? *

What exactly are you looking to [bred] connect to via EDI[/bred]? *

Which EDI supplier have you used in the past? *

Which [bred]EDI supplier[bred] have you used in the past? *

Shipping Options

Step 4 of

How many Shipping Options do you offer to your customers? *

How many [bred]shipping options[/b] do you offer to your customers? *

Please assign a [bred]shipping method[/b] for each shipping policy you have setup. *

Please assign a shipping method for each shipping policy you have setup.

Shipping Policy Name *

Destination *

Shipping Speed *

Policy #1

Shipping rates can be found below:
https://shiphype.com/shipping-rates-canada/
https://shiphype.com/shipping-rates-usa/

Will you be Shipping Internationally? *

Will you be [bred]Shipping Internationally[/bred]? *

We can not ship Dangerous Goods internationally.

For your International Orders, does the value ever exceed $2000? *

For your [bred]International Orders[/b], does the value ever [bred][u]exceed $2000[/u][/b]? *

Are there any countries where you DO NOT want us to ship?

Are there any countries where you [bred]DO NOT[/b] want us to ship? *

Which countries do you not ship to?

Which countries [bred]do you not ship to[/b]? *

Whose Shipping Account would you like to use? *

Whose [bred]shipping account[/b] would you like to use? *

SHIPHYPE's Carrier Accounts
Your Own Carrier Accounts

If you are using your own Carrier Accounts, you will be billed postage charges directly by the carrier.

Are there specific carriers that you DO NOT want to use?

Are there specific carriers that you [bred]DO NOT[/b] want to use? *

Which carrier do you NOT want to use?

Which carrier do you [bred]NOT[/b] want to use? *

Would you like to purchase 'Carrier Insurance' for your packages that are being shipped?

Would you like to purchase [bred]"Carrier Insurance"[/b] for your packages that are being shipped? *

By default, most carriers include $100 insurance on each shipment.
Additonal Carrier Package Insurance over $100 will cost $4 USD for every $100 in item value.

Would you like to purchase 'Signature Confirmation' for your packages that are being shipped?

Would you like to purchase [bred]"Signature Required"[/b] for your packages that are being shipped? *

Signature confirmation is $3 USD per order.

Would you like us to include a 'Packing Slip' with your orders?

Would you like us to include [bred]"Packing Slips"[/b] with your orders? *

Packing Slips are $3 USD per order.

Packaging Details

Step 5 of

How many SKUs do you have?

How many SKUs do you have? *

SKU

Packaging Type

Size (inches)

Dimensional Weight

SKU #1

SKUs and Packaging Type

If there are multiple units to be shipped in a box, we will automatically decide the best fit for box size.
Pre-Packaged = Products that are already sent to us in their final packaging and all we need to do is put on a shipping label without further packing them in a box or bubble mailer.

Packaging Materials (see examples below)

Corrugated Box Padded Kraft Mailer Bubble Mailer Poly Mailer Pre-Packaged Custom Packaging

Pre-Packaged = Products that are already sent to us in their final packaging and all we need to do is put on a shipping label without further packing them in a box or bubble mailer.

Packaging Options for each SKU.

Are there any 'Promotional Inserts' (business cards/flyers/brochures) you need us to include with your orders? *

Are there any [bred]promotional inserts[/b] (business cards/flyers/brochures) you need us to include with your orders? *

Are there any Orders or SKUs that you are 'Dropshipping' from another location?*

Are there any [b]Orders or SKUs[/b] that you are [bred]'Dropshipping'[/b]? *

By dropshipping, we are referring to SKUs that you are shipping from another warehouse.

Additional Details for Question Above

SKU Information

Step 6 of

Do you have any SKUs that are over 50 lbs?

Do you have any SKUs that are [bred]over 50 lbs[/b]? *

Provide the SKU

Do you have any 'Bundled' products that you need us to do Kitting for?

Do you have any [bred]"Bundled"[/b] products that you need us to do [bred]Kitting[/b] for? *

Our Kitting Rate is $40 USD per hour with a minimum of $40 USD per request.
You can submit kitting requests on Basecamp > Work Requests

Do you have any products that are considered 'Fragile'?

Do you have any products that are considered [bred]'Fragile'[/b]? *

We add fragile stickers to fragile orders, which will cost $0.50 USD per order.

List each 'Fragile' SKU

Would you like each unit 'Individually Wrapped'?

Would you like each unit [bred]'Individually Wrapped'[/b]? *

What packaging would you like us to use to Individually Wrap?

What packaging would you like us to use to [bred]Individually Wrap[/b]? *

Kraft Wrap
Bubble Bag Sleeves
5/16" Bubble Wrapping

Note:
Individually wrapping will cost an additional $0.50 USD per order, on top of the $0.50 USD for fragile stickers.
5/16" Bubble Wrapping is thicker bubbles and cost is $1.00 per unit.

Note: We are NOT responsible for breakage for 'Fragile' products.

Are any of your products at a risk for 'Leaking'?

Are any of your products at a risk for '[bred]Leaking[/b]'? *

Note: We are NOT responsible for breakage for 'Leakable' products.

List each SKU that is at a risk of 'Leaking'

Would you like each unit 'Individually Wrapped' (to prevent leakage)?

Would you like each unit '[bred]Individually Wrapped[/b]' (to prevent leakage)? *

What packaging would you like us to use to Individually Wrap?

What packaging would you like us to use to [bred]Individually Wrap[/b]? *

Kraft Wrap
Bubble Bag Sleeves
Poly Bag

Note:
Cost: $0.50 USD per unit

Other Requirements

Step 7 of

Do you sell any 'Digital Products'?

Do you sell any [bred]Digital Products[/b]? *

Example = Gift Cards

Do you have any products that are considered 'Dangerous/Hazardous'?

Do you have any products that are considered [bred]'Dangerous/Hazardous'[/b]? *

We can NOT ship DG products internationally.
DG stickers will cost an additional $0.50 per sticker.

List each 'Dangerous/Hazardous' SKU

Do you have any products that come with/are sold with batteries?

Do you have any products that come with/are [bred]sold with batteries[/b]? *

Are the batteries packed inside the product or with the product?

Are the batteries packed [bred]inside the product or with the product[/b]? *

Inside the product
With the product

Are any of your products considered 'NHP (Natural Health Products)'?

Are any of your products considered [bred]'NHP (Natural Health Products)'[/b]? *

List each 'NHP (Natural Health Products)' SKU

Are any of your products considered 'Cannabis Products'?

Are any of your products considered [bred]'Cannabis'[/b] Products? *

List each 'Cannabis' SKU

Are any of your products 'Food Products'?

Are any of your products [bred]'Food Products'[/b]? *

List each 'Food Products' SKU

Are any of your products 'Alcoholic Beverages'?

Are any of your products [bred]'Alcoholic Beverages'[/b]? *

List each 'Alcoholic Beverages' SKU

Do you sell 'Vape Products'?

Do you sell [bred]'Vape Products'[/b]? *

Do you sell 'Tobacco Products'?

Do you sell [bred]'Tobacco Products'[/b]? *

Are any of your products 'Beverages'?

Are any of your products [bred]'Beverages'[/b]? *

List each 'Beverages' SKU

Do you require 'Serial Number Tracking'?

Do you require [bred]Serial Number Tracking[/b]? *

List each SKU

Do you require 'Lot Tracking/Expiry Tracking'?

Do you require [bred]Lot Tracking/Expiry Tracking[/b]? *

Each lot will be kept in separate storage locations for order accuracy, which will also result in additional storage costs.

List each SKU you require this for.

Method of Picking'?

[bred]Method of Picking[/b] *

When do you charge your customer?

When do you [bred]charge your customer[/b]? *

Upon Checkout (most common)
Upon Fulfillment

Are there any other Special Considerations we didn't go over that we should know about?

Are there any [bred]other Special Considerations[/b] we didn't go over that we should know about? *

What are the Special Considerations?

Do you have any Pre-Orders that we should know about?

Do you have any [bred]Pre-Orders[/b] that we should know about? *

Which Orders are Pre-Orders and how should we handle those?

Do you have a Target Go-Live Date?

Do you have a Target Go-Live Date?

Note: There are a number of steps we need to go through before we can start fulfilling your orders.
Your account manager will do their best to get you set-up close to that date as possible.