eCommerce Setup Form - ShipHype - SHIPHYPE Fulfillment

Account Details

Step 1 of

What is your Client ID? *

Client ID can be found on Basecamp and it will be in this format: A-###

Who is your Account Manager? *

Warehouse Details

Step 2 of

Which SHIPHYPE warehouse will you be using? *

Which [bred]SHIPHYPE warehouse[/b] will you be using? *

Has the inventory you want us to fulfill arrived at our warehouse yet? *

Has the [bred]inventory you want us to fulfill arrived at our warehouse yet[/b]? *

Yes
No

Make sure to attach WRO Labels when sending inventory to ShipHero.
$50 Shipment Identification Charge will apply if there is no WRO Label attached to your shipment.
You can find more information about WRO Labels on Basecamp > Message Boards

Are you CURRENTLY using another 3PL? *

Are you [bred]CURRENTLY[/b] using another 3PL? *

Yes
No

Will you be using another 3PL while we are fulfilling your orders? *

Will you be using [bred]another 3PL[/b] while we are fulfilling your orders? *

Yes
No

Integrations

Step 3 of

Which Integration(s) would you like to connect to? *

Will you require any API Connections? *

Will you require any additional [bred]API Connections[/bred]? *

Yes
No

Will you require any EDI Connections? *

Will you require any [bred]EDI Connections[/bred]? *

Yes
No

Note: There will be additional upfront and recurring costs associated with this.
Note: The estimated time to set up an EDI connection is 6-8 weeks.

Shipping Options

Step 4 of

How many Shipping Options do you offer to your customers? *

How many [bred]shipping options[/b] do you offer to your customers? *

Please assign a [bred]shipping method[/b] for each shipping policy you have setup. *

Please assign a shipping method for each shipping policy you have setup.

Shipping Policy Name *

Destination *

Shipping Speed *

Policy #1

Shipping rates can be found below:
https://shiphype.com/shipping-rates-canada/
https://shiphype.com/shipping-rates-usa/

Whose Shipping Account would you like to use? *

Whose [bred]shipping account[/b] would you like to use? *

SHIPHYPE's Carrier Accounts
Your Own Carrier Accounts

If you are using your own Carrier Accounts, you will be billed postage charges directly by the carrier.

Are there specific carriers that you DO NOT want to use?

Are there specific carriers that you [bred]DO NOT[/b] want to use? *

Yes
No

Would you like to purchase 'Carrier Insurance' for your packages that are being shipped?

Would you like to purchase [bred]"Carrier Insurance"[/b] for your packages that are being shipped? *

Yes
No

By default, most carriers include $100 insurance on each shipment.
Additonal Carrier Package Insurance over $100 will cost $4 USD for every $100 in item value.

Would you like to purchase 'Signature Confirmation' for your packages that are being shipped?

Would you like to purchase [bred]"Signature Required"[/b] for your packages that are being shipped? *

Yes
No

Signature confirmation is $3 USD per order.

Packaging Details

Step 5 of

How many SKUs do you have?

How many SKUs do you have? *

SKUs and Packaging Type

Additional Details for Question Above

SKU Information

Step 6 of

Do you have any SKUs that are over 50 lbs?

Do you have any SKUs that are [bred]over 50 lbs[/b]? *

Yes
No

Provide the SKU

Do you have any 'Bundled' products that you need us to do Kitting for?

Do you have any [bred]"Bundled"[/b] products that you need us to do [bred]Kitting[/b] for? *

Yes
No

Our Kitting Rate is $40 USD per hour with a minimum of $40 USD per request.
You can submit kitting requests on Basecamp > Work Requests

Do you have any products that are considered 'Fragile'?

Do you have any products that are considered [bred]'Fragile'[/b]? *

Yes
No

We add fragile stickers to fragile orders, which will cost $0.50 USD per order.

Are any of your products at a risk for 'Leaking'?

Are any of your products at a risk for '[bred]Leaking[/b]'? *

Yes
No

Note: We are NOT responsible for breakage for 'Leakable' products.

Other Requirements

Step 7 of

Do you sell any 'Digital Products'?

Do you sell any [bred]Digital Products[/b]? *

Yes
No

Example = Gift Cards

Do you have any products that are considered 'Dangerous/Hazardous'?

Do you have any products that are considered [bred]'Dangerous/Hazardous'[/b]? *

Yes
No

We can NOT ship DG products internationally.
DG stickers will cost an additional $0.50 per sticker.

Do you have any products that come with/are sold with batteries?

Do you have any products that come with/are [bred]sold with batteries[/b]? *

Yes
No

Are any of your products considered 'NHP (Natural Health Products)'?

Are any of your products considered [bred]'NHP (Natural Health Products)'[/b]? *

Yes
No

Are any of your products considered 'Cannabis Products'?

Are any of your products considered [bred]'Cannabis'[/b] Products? *

Yes
No

Are any of your products 'Food Products'?

Are any of your products [bred]'Food Products'[/b]? *

Yes
No

List each 'Food Products' SKU

Are any of your products 'Alcoholic Beverages'?

Are any of your products [bred]'Alcoholic Beverages'[/b]? *

Yes
No

Do you sell 'Vape Products'?

Do you sell [bred]'Vape Products'[/b]? *

Yes
No

Do you sell 'Tobacco Products'?

Do you sell [bred]'Tobacco Products'[/b]? *

Yes
No

Are any of your products 'Beverages'?

Are any of your products [bred]'Beverages'[/b]? *

Yes
No

Do you require 'Serial Number Tracking'?

Do you require [bred]Serial Number Tracking[/b]? *

Yes
No

Do you require 'Lot Tracking/Expiry Tracking'?

Do you require [bred]Lot Tracking/Expiry Tracking[/b]? *

Yes
No

Each lot will be kept in separate storage locations for order accuracy, which will also result in additional storage costs.

When do you charge your customer?

When do you [bred]charge your customer[/b]? *

Upon Checkout (most common)
Upon Fulfillment

Are there any other Special Considerations we didn't go over that we should know about?

Are there any [bred]other Special Considerations[/b] we didn't go over that we should know about? *

Yes
No

What are the Special Considerations?

Do you have any Pre-Orders that we should know about?

Do you have any [bred]Pre-Orders[/b] that we should know about? *

Yes
No

For clients with Pre-orders, our team will request additional deposit to be made to cover the shipping cost.

Do you have a Target Go-Live Date?

Do you have a Target Go-Live Date?

Our SLAs for store setup can be found HERE.

There are a number of steps we need to go through before we can start fulfilling your orders.
Your account manager will do their best to get you set-up close to that date as possible.

City	Province
Greater Toronto Area	Ontario
Kitchener-Waterloo	Ontario
Hamilton	Ontario
Burlington	Ontario
Welland	Ontario
Niagara Falls	Ontario
Greater Montreal Area	Quebec
London	Ontario
Ottawa-Gatineau	Quebec
Halifax	Nova Scotia
Quebec City	Quebec
Metro Vancouver Area	British Columbia
Calgary	Alberta
Winnipeg	Manitoba
Victoria	British Columbia
Moncton	New Brunswick
Edmonton	Alberta
Regina	Saskatchewan
St. John's	Newfoundland And Labrador
Saskatoon	Saskatchewan